Systems Thinking – The key to public sector performance

Multiple masters, divergent agendas and conflicting priorities make measuring success a significant challenge for public administrators and politicians alike. With global and local economic climates performing below average and an ever-increasing demand for services, providing ‘more for less’ or ‘value for money’ has become a key focus driving reform. This has resulted in performance management … Continue reading Systems Thinking – The key to public sector performance

Profiting from poverty

The new federal government has been remarkably silent on the state of the economy since winning office. I suspect most Australian business leaders are now simply relieved that the relentless media reports of “economic crisis” have ceased, and are thankful that the quotes are now being turned back, both economically and nautically. In this void … Continue reading Profiting from poverty

The double bind of sexism

Sexism is a cultural challenge that is entrenched in many Australian businesses. It is completely counterproductive, as many businesses are currently struggling to attract and retain talented people in a very competitive market. Women outnumber men in Australia and have high workforce participation rates. The Australian Bureau of Statistics regularly calculates the sex ratio – … Continue reading The double bind of sexism

Big Data, Little Innovation

IT infrastructure spending has experienced a rough patch over the last few years, with many large Australian businesses slowing down their investments in new technologies. Cloud services have made inroads into many enterprise and government organisations precisely because of this drying up of internal investment in both skills and infrastructure. Big Data is one of … Continue reading Big Data, Little Innovation

The demographic disaster facing public sector budgets

By and large, we expect to pay taxes, elect politicians, and abide by the laws of the day. In return we expect governments to deliver the services we want. Things like easy access to good quality education, inexpensive medical services, reliable water, transport, and help when floods or fires affect our communities. Which are all … Continue reading The demographic disaster facing public sector budgets